FAQ

Can I visit the museum alone?

The Sewer Museum can be visited individually or in group, as a family, etc.
• An audioguide is available to individual visitors (€2).
• For groups, the museum offers various types of visit, which you can read about here.

Can I see a real sewer when I visit the museum?

If you come to the Sewer Museum, you can walk along about fifty metres of the collector sewer of the Chaussée de Mons/Bergensesteenweg. This large sewer collects waters from secondary sewers, including those of the Boulevard de l’Abattoir/Slachthuislaan.
Still in use, it is sometimes flooded when there are heavy rains. In such cases, access to the collector sewer and the Senne is closed for safety. The museum’s rooms nevertheless remain accessible.

The collector sewer was closed during my visit – can I return another time to see it?

If the collector sewer is closed during your visit, the museum guards will give you a ticket allowing you to return free of charge to access the collector sewer.

How long does the visit to the museum last?

It takes around one hour to visit the museum.
It all depends on whether you wish to read all the information, follow one of our activity guides with your child, try our immersive audioguide, take a guided tour, etc.

Will I see rats during my visit to the museum?

Please note, first of all, that these little rodents are very useful for the good functioning of sewers. They help reduce waste in the sewers by nibbling at it.
Rats are afraid of human beings. They are more afraid of us than we are of them. If you should happen to see one, this will most certainly be from far away and only if you are among the first visitors of the day.

How should I dress for a visit to the museum?

No particular gear is needed, but if you would like to take in the full experience, feel free to don your rubber boots and bring your flashlight.

What ages can visit the museum?

From the age of 5 onward, children can benefit fully from a visit to the museum. Activity guides suited to their age are available free of charge.

Is the museum accessible to persons with reduced mobility?

• Keen to welcome all visitors, the Sewer Museum’s teams do all they can to help make the museum accessible to people with a hearing, visual or intellectual impairment.
• However, the building is not accessible to persons using a wheelchair, since the lower floors can be reached only by a staircase.
• The museum does not have toilets that are accessible to persons with reduced mobility.

How many people per group?

Some spaces in the museum are very small. For the comfort of our visitors, the museum limits groups to 20 people.

Are pets allowed?

Pets are not allowed in the museum.